Product Satisfaction Guarantee We stand behind the quality of every product with a 100% satisfaction guarantee. If for any reason you’re not satisfied with your purchase, you may return the item within 30 days for a full refund.
Return Shipping Costs Return shipping costs are the responsibility of the customer unless the return is due to our error—such as receiving the wrong item or damage incurred during shipping. In those cases, we will refund the shipping cost in accordance with our standard shipping rates.
Exchange & Refund Eligibility Returns made within 30 days of purchase qualify for either an exchange or a full refund. If an incorrect item was sent, return shipping will be reimbursed after we receive the item, and a replacement will be shipped promptly.
RMA Authorization Required Before returning any product, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without RMA approval may not be accepted.