How do I know if the battery is compatible with my device?

Check the product page for compatibility details or contact our tech support team with your device model.

How can I track my order?

Once your order has shipped, you'll receive a tracking number via email. You can use it to check your parcel's status on our tracking page.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery time varies by destination but generally ranges from 7–20 business days.

Is your battery certified?

Yes, our batteries meet international safety standards, including CE, RoHS, and UN38.3 certifications, ensuring reliability and peace of mind.

When will my order be shipped after payment?

We ship most orders within 2 business days after payment confirmation. A logistics number will be emailed once your parcel is dispatched.

Can I return or exchange a product?

Absolutely. Just contact our support team to request an RMA number and follow the return instructions provided in the confirmation email.

What payment methods do you accept?

We accept PayPal. You can also pay with major credit cards such as Visa and MasterCard through PayPal’s secure checkout system.

What warranty do you offer?

Most batteries come with a 12-month warranty. Warranty details are listed on each product page.

How do I contact customer support?

You can reach us via email. We usually respond within 24 hours.

Laptop-battery.co.nz